FAQ

   
  Q1) A Bank Adds/Edits an offer “O” for a selected issued Auction “A”, but both the displayed result and reports show that offer “O” is already added (associated) to another issued Auction “C”?!
 

A1) The problem description is as follows;

The Bank register logon to the Auction portal system, Select the link “عروض و مناقصات” and open it in 3 repetitive browser tabs, then the bank register select the auctions from the combo box in each browser tab to “A”, “B” and finally “C”  and starts to fill his offer into them. The most recent versions of Internet explorer “7 & 8” (as a technology) inherits only the last ‘recent’ browser tab information (which is Auction “C” in our scenario) and add any of the registered offers “O1..n” on any of the displayed tabs, upon press “Save حفظ” to the latest record only “Auction C”!

Resolution: CBE business technology sector has already finished enhancing the Auction portal system to overcome this technology bug, so that only one browser is allowed per session upon using the function Adding/Edit an offer “O”. If a Bank Register needs to Add/Edit more than one offer “O1, O2, ..On” concurrently, he/she must open separate browsers starting with the logon page, logon to each of them using his/her logon credentials and then add/edit the new offers “O1, O2, ..On” on each of them

   
 

Q2) A Bank register/reviewer/authorizer could not “Save” his action(s). Auction System returns Long message SQL error?

 

A2)      Most of the time, the problem occurs because the user uses the browser back space ï while browsing inside the auction portal system.

It’s recommended to move between auction system functions and links through the displayed system links and buttons instead of using the browser controls (e.g. back space). The browser back Space ï normally retrieves an expired page, so that “Save” action is not working regardless of the used function (register, review or authorize).